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Cancellation policy
You must cancel your order before the product leaves the warehouse to be shipped, our shipments are very fast so it will not take long and will vary depending on the time you order the product, once the product is shipped you will not be able to cancel your order.
In this link you can see ourPrivacy PolicyYTerms and Conditions
Money back guarantee
If your order has not arrived in 15 days, you would receive a refund if you request it, we will also give you a discount coupon for your next purchase, if you have received a product that is not the one requested, either because it is a completely different color. different or the wrong model, you will have the right to request a refund and open a dispute, no refund will be made in any other case.
We want you to have a good experience after shopping at Casech, so we will do everything possible to help you in this type of case. If you have any problems of any kind, you can write to us through the contact form on the home page or contact us by email at casechstore@gmail.com.
Shipping time
-Express shipping is free and will take between 3-5 working days,. You will be given a tracking number through your mail to be informed of the status of your order there are 2 attempts to deliver to your home by the transport company.depending on the time you place the order, the shipment will be made the same day or the next day, it is usually after 2:00 p.m. that orders go on the next day
What should I do if I have a shipping problem?
If you have any problem, not only with the shipment, you can contact us by email, our team will not take more than 24 hours to respond and will solve any doubt or problem you have.
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